User Guide In-The-Ear Hearing Aid

Page 1 - English - : User Guide InTheEar Hearing Aid Dear Customer Thank you for choosing our Hearing Aids All illustrations in this booklet are applicable to our Hearing Aid To thank you for your trust and support we will wholeheartedly provide you with firstclass aftersale service You can get free repair of nonhuman causes of failure during the warranty period For any question please be free to contact the local service center Our customer service center consists of professional technical personnel and audiologist and you will find a satisfactory solution there This manual will introduce you some basic use method of hearing aids and the solutions of common problems to help you use hearing aids betterPlease read it carefully and regard it as a user guide

Page 2 - English - : CONTENTS 1 Overview 4 a Product Features 4 b Main Application and Scope 4 c Product Model 4 d Operating Condition 4 e Impact on the Environment 4 f Safety 4 g Life of Product 5 2 Structural Characteristics and Operating Principle 5 3 Technical Specification 6 4 Contraindications and Undesirable Sideeffect 6 a Contraindications 6 b Undesirable Sideeffect 6 5 Steps for Wearing Hearing Aids 7 a Installing Battery 7 b Replacing Earplug 7 c Power OnOff 8 d Placing the Hearing Aid on the Ear 9 e Volume Control Optional 9 f Button Control Optional 9 g Removing the Hearing Aid 10 6 Simple Failure Analysis and Troubleshooting 10 7 Maintenance and Repair 11 a Cleaning Hearing Aid 11 8 Precautions for Hearing Aids 12 9 Unpacking and Check 13 10 Hearing Aid Warranty 13 11 Product Model List 13 12 Symbol Information 14

Page 3 - English - : 1 Overview First class components from Europe and America strict production control and accurate test ensure the excellent quality of each hearing aid a Product Features The shape of hearing aid matches the ear canal which ensures the comfort It is adaptable for mild to profound hearing loss Its clear sound and big power can compensate users hearing loss b Main Application and Scope Used for compensation of the patients hearing loss c Product Model name model No on label d Operating Condition Working conditions Temperature040 Humidity 0 RH RH Rated Voltage DC14V Normal Atmospheric Pressure Range 86Kpa 106Kpa Storage and Transportation Condition Temperature 2050 Humidity 0 RH RH At least 30 min required of device to warm from the minimum storage temperature before before wear hearing aid At least 30 min required of device to cool from the maximum storage temperature before wear hearing aid e Impact on the Environment Please dispose of the used batteries according to local regulations to protect the environment f Safety Warning This product will not restore normal hearing and will not prevent or improve hearing impairment resulting from organic conditions This product is designed to help you make greater use of your remaining hearing You should keep in mind that it can take time to become accustomed to hear new sounds For best results using the hearing aids as much as possible In most of time infrequent use of the hearing aids doesnt permit you to attain full benefit from

Page 4 - English - : them The use of a hearing aid is only part of hearing rehabilitation and may need to be supplemented by auditory training and instruction in lipreading Warning It is good practice for a person with a hearing loss to have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otorhinolaryngologists The purpose of a medical evaluation assure that all medically treatable conditions that may affect hearing are identified and treated Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation Because hearing loss may cause problems in language educational and social development of a child An audiologist is qualified to assist the evaluation and rehabilitation of a child with hearing loss Warning Hearing aids are able to provide more than 132 dB SPLThe hearing aids should be fitted by the professional operator otherwise there may be a risk of impairing the remaining hearing of the patient Avoid being swallowed by children keep small parts out of childrens reach Biocompatibility and Electromagnetic Compatibility safety instructionOur products meet the requirements of biocompatibility and electromagnetic compatibility relevant Should stay away from Xray MR scans CT scans shortwave diathermy or similar radiation treatmentswhich have an EMC impact on product Warning The hearing aids should be fitted by the professional operator otherwise there may be a risk of impairing the remaining hearing of the patient The hearing aid should be only used for the hearing impaired not for other applications Special User 1Children cant wear the hearing aid without the guidance of adult 2Mental patients should consult a physician before wearing a hearing aid 3The hearing aid is not applicable for children under age 36 months

Page 5 - English - : g Life of Product The life of hearing aids is 3 years For the ear plug suggest replacing it once per year at the normal situation For the battery suggest replacing it per 60 hours at the working situation 2 Structural Characteristics and Operating Principle Operating Principle Accessory List Optional Name Quantity Unit Battery Piece User Guide Set Warranty Card Piece Ear Plug Set Accessory List Piece Eligibility Certification Piece The audible signal is converted into electrical signal through the microphone and is magnified via IC Then the electrical signal is converted into the audible signal through the receiver There are analog and digital circuits to amplify the signal through IC Then the receiver will accept the amplified electrical signal and restore to sound to achieve the sound amplification purpose and make the compensation for the hearing loss patient Help the hearing loss patients work and live like normal people Warning Please use the provided accessories matching with our hearing aids and dont use others Configuration Chart

Page 6 - English - : 1 Ear dome 1 Ear dome 2Shell 2Shell 3Microphone 3Microphone 4Battery door 4 Battery door 5Pull wire 5 Pull wire 6Button 7 VC Note The above pictures are for reference only The parts maybe changed according to the actual requirements of the customers and the product 3 Technical Specification see label 4 Contraindications and Undesirable Sideeffect a Contraindications Visible congenital or traumatic deformity of the ear History of active drainage from the ear within the previous 90 days History of sudden or rapidly progressive hearing loss within the previous 90 days Acute or chronic dizziness Unilateral hearing loss of sudden or recent onset Visible evidence of significant cerumen accumulation or a foreign body in the ear canal Pain or discomfort in the ear b Undesirable Sideeffect currently undiscovered

Page 7 - English - : 5 Steps for Wearing Hearing Aids a Installing Battery Correct battery type should be chosen Please see battery model figure as below If you are not sure about it please consult an audiologist Open the battery door gently with your fingers use the brushs magnet to hold the battery positive and then insert the battery Should avoid touching battery by hand directly Brush flat move to the direction of the battery door to separate the battery and brush then close the battery door Do not forcibly insert the battery Close the battery door gently after new battery is installed Do not close the battery door with force as it may be damaged If you cannot close the battery door please check if the battery is installed correctly especially for the positive and negative pole quotquot sign on the battery should be at the same side of quotquot on the battery door Battery Model Figure Battery Model Product Model 10A DCC2BDCC1BDLC1B DLC2BDLC1LDLC2L b Replacing Earplug Disassembly Pinch the earplug with hand to separate the earplug from the connector as shown in below picture Assembly Select the appropriate size of earplug hold the earplug and put it into the connector correctly

Page 8 - English - : Judge if the earplug is correctly assembled please check the bottom of earplug reaches the bottom of the connector or earplug will not drop off when slightly pulling it Tips Kindly recommend to choose M size ear dome at the first time If ear dome is small that will make hearing aid whistle when you wear it in the ear canal Please choose bigger size ear dome when hearing aid is whistle Kindly suggest that you can put hearing aid volume lower before you wear it into ear canal that will avoid hearing aid whistle in the ear canal If ear dome is too big you can not wear it please choose smaller size c Power OnOff The battery door also functions as the onoff switch ON The battery door is fully closed If you turn off the hearing aids please wait at least three seconds before turning it on again OFF The battery door is open Please turn the hearing aids off to reduce battery consumption while not use Some hearing aids are programmed to have a PowerOn delayYour hearing professional will place a check in the box below if your hearing aids have this feature The Power On delay means that your hearing aids will take several seconds to power

Page 9 - English - : up once they have been turned onThis feature allows you to fit the hearing aids in your ear before they start to amplify sound d Placing the Hearing Aid on the Ear Turn on the hearing aids before placing them on the ear Hold your hearing aids with your thumb and forefinger on the outer edges of the case or the pull wire on the device faceplate Gently insert the canal tip of the instrument into your ear canal until you feel resistance Use tip of your forefinger to softly move the hearing aid forward or backward to place the device in an appropriate position so as to fit it in the ear canal To help position the hearing aids properly you can pull the outer ear backwards and upwards with the other hand e Volume Control Optional The clockwise rotation is gradually increased and the counterclockwise is gradually decreased f Button Control Optional The application method of button with the ordinary program switch By pressing the program switch program can be switched circularly among different programs Every press is for one program switch When the battery door is closed and the power is on the hearing aid will automatically go to Program 1 For those which have the program memory feature hearing aids can return to the same program when turned back on The application method of button with three in all function Short press1 secondCycle to change the volume the volume drops 3dB by every

Page 10 - English - : press the button When it is dropped to the lowest volume press the button again the volume will reach the maximum value of the setting range Long press2 secondsCycle to switch program Press and hold for 2 seconds to hear different program mode If hearing aids have program memory and continuously works for 10 minutes or more then it is turned off It will return to the same setting when turned back on Extralong press 5 secondsPress the program button for 5 seconds to enter the sleep mode and the hearing aid saves power in standby modePress the program button again for 5 seconds to release the sleep mode and wake up the hearing aid to working status g Removing the Hearing Aid Grasp the device with your thumb and forefinger gently rotate it as you pull outward For devices with pull wire Grasp the pull wire and gently take the hearing aids out of ear Never use the battery door to pull the hearing aid out Damage may occur as it is not designed to withstand the pressure of pulling 6 Simple Failure Analysis and Troubleshooting Failure Cause Solution Whistling hearing aid is not worn correctly The volume is too loud Cracked hearing aid Your hands or other objects are very close to the hearing aid Too much earwax Correct and wear it again Turn down the volume Contact with the audiologist Move your hands or other objects away from ears or confirm the object a sufficient distance from the ear Clean earwax or contact with the audiologist No sound Power off Hearing aid battery is not installed Low battery or no power Dirt blocks the earplug or tube Turn on Install the battery Replace it with new battery Clean earwax or contact with the audiologist Small voice Not clear Distortion Low battery Hearing loss change Hearing aid is damped Dirt blocks the sound tube Replace it with new battery Consult the audiologist Dry it with dry box or contact with audiologist Clean the sound tube or contact with audiologist

Page 11 - English - : Cant adjust the volume Volume has been placed on the maximum or minimum level Dirt blocks the sound tube or earplug Rotate the volume knob in the opposite direction Clean or contact with audiologist High power consumption Hearing aid is still on when not in use The battery is expired Hearing aid is damped Poor battery quality Local leakage Please turn it off when hearing aid is not in use Check the validity of the battery Dry it with a dry box or contact with audiologist Replace it with new battery Send it to local service center for maintenance Intermittent sound Battery failure Poor contact between battery and battery pole Replace it with new battery Contact with audiologist If the failure still cant be solved by the above methods please contact with the audiologist for help if repair is necessary you can contact the staff from customer service center 7 Maintenance and Repair When use hearing aids earwax will accumulate in the ear canal and ear plugs loud mouth Large accumulation of earwax may affect the sound quality of hearing aids So please regularly clean your ear canal and hearing aids earplug a Cleaning Hearing Aid Clean and wipe your hearing aid with a dry soft cloth Use the brush to clear the earwax in the sound hole of hearing aid

Page 12 - English - : Clean or wipe hearing aid on the soft surface such as place the soft cloth or towel on the desk to avoid hearing aid being damaged when fall down accidentally Never use any liquid like water to clean hearing aid since it may lead to permanently damage the circuitry 8 Precautions for Hearing Aids Periodic Inspection Periodic Inspection is necessary Bring your hearing aid regularly to your hearing aid specialist who will recommend to have the accessories changed or the device checked Moistureproof Moistureproof is the core issue of the normal use of hearing aids and the key to extend the life of hearing aids Place it in a special drying box at night to remove moisture out of it to extend the life of hearing aid Waterproof Please do not wear the hearing aid when swimming Remove the hearing aid when it is raining If hearing aid accidentally falls into the water do not use dryer to dry it You can dry it with a soft clean cotton cloth and put it in a ventilated environment If a failure occurs please contact with your local audiologist or contact with the staff from customer service center Antihigh temperature Avoid high temperatures or long exposure to sunlight Antivibration Do not drop your hearing aids or knock them against hard surfaces Others Please use correct battery for hearing aids Please taking out the battery to avoid battery leakage if you dont use for a long time Batteries should be out of reach from infants or children to avoid being swallowed

Page 13 - English - : Once find that children swallow the battery please immediately send himher to hospital You should see a hearing care professional if you Visible congenital or traumatic deformity of the ear History of ear infection or continuous drainage from the ear within the previous 90 days Sudden unilateral or bilateral hearing loss onset within the previous 90 days Have acute or chronic dizziness poor dexterity poor vision or significant dementia Suspect that you have significant ear wax accumulation or a foreign object in the ear canal Symptoms of significant ear wax accumulation can may lead itching in your ear a feeling of fullness in your ear andor reduced hearing Experience pain or discomfort in the ear Have a noticeable difference in hearing between ears Have sudden onset or rapid worsening of tinnitus ringing in the ear in one or both ears within previoust 90 days 9 Unpacking and Check Check if the actual parts are in accordance with the accessory list Check if the model marked on the warranty card is consistent with the hearing aid model Check if the serial number marked on the warranty card is consistent with hearing aid serial number 10 Hearing Aid Warranty a Range for Free Warranty For any device failures caused by nonhuman factors will enjoy free warranty from the date of purchase b The Warranty Period Please check the warranty period on the warranty card

Page 14 - English - : c Exception from Free Warranty The damage caused by incorrect use or improper operation Disassembleassemble parts and other human caused damage The damage caused by irresistible reasonFloodsfiresearthquakesetc Change the hearing aid modelserial number on the warranty card without authorization No warranty card 11 Product Model List 12 Symbol Information Symbol for User Guide must be read Symbol for Consult instructions for use Symbol for Manufacturer Symbol for Fragile handle with care Symbol for Keep dry Symbol for Caution Symbol for Date of manufacture Symbol for Serial number Symbol for Useby date Type B Applied Part This marking shown on the product or its literature indicates that it should not be disposed of with other household wastes at the end of its working life To prevent possible harm to the environment or human health IP22 IP22 The first number 2 Protected against solid foreign objects of 125 mm Ф and greater The second number Protected against vertically falling water drops when enclosure titled up to 15º ITE Model List DCC2B DCC1B DLC1B DLC2B DLC1L DLC2L

Page 15 - English - : from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources The harmful substances in the product meet the limited requirements